Sage Live Support | We tailor all of our support packages to suit your business needs

At itas, our Support Technicians pride themselves on providing you with outstanding support. You should want to call us, but hopefully never need to so, we hand pick our support heroes for their love of problem solving and their passion for customer service. There is no problem too small!

When you call our support desk, you go directly through to one of our friendly and knowledgeable team. This means you can get your query dealt with right away.

We offer 3 levels of support to give you the freedom to choose what you would like from us as your support team


Standard Support

Delivering peace of mind

– Telephone Support
– Email support
– Remote log on to help with troubleshooting
– Access to a selection of our step by step guides on a variety of key processes with screenshots



Boost Support


For those that want to get more from their Sage system – a booster from our fantastic team

– Telephone Support
– Email support
– Remote log on to help with troubleshooting
– Access to a selection of our step by step guides on a variety of key processes with screenshots

PLUS

– Access to our full library of interactive training demonstrations as well as our step by step user guides
– 3 x Custom Report Design per year to save your time



Max Support

For those that want to get the most from Sage and maximize their software investment
 
– Telephone Support
– Email support
– Remote log on to help with troubleshooting
– Access to a selection of our step by step guides on a variety of key processes with screenshots

PLUS

– Access to our full library of interactive training demonstrations as well as our step by step user guides
– 3 x Custom Report Design per year to save your time

PLUS 

– Full access to our Velocity Training Programme
– Annual Sage audit and maximiser action plan
– Unlimited report design


Get a Sage Live Support Quote