Sage 200 Ecommerce Integration | What are my options?

In Business Management Software by Jamie

Reading Time: 5 minutes

We can look back at the history of business and see one clear advantage that will always place you ahead of your competitors: efficiency. With the advent of machine engineering and manufacturing, efficiency went hand in hand with automation and the deliberate and automatic flow of information, components, products and processes means less hands-on labour and fewer human mistakes.

Automation is at the forefront of business development and can be applied to the micro and the macro! As your business grows and adapts to Sage 200, your processes evolve and you might start to get that pressing feeling that things could be better. If your processes include a lot of manual data entry or processing from one platform to Sage, you’re right, things can be better and this blog might just be the start to massive improvements in labour productivity, overheads and data accuracy!

When to integrate

Your business probably juggles multiple platforms daily – from E-commerce and CRM to BI, Stock Control, Project Management, and Document Management.

With such a diverse tech stack, the question that likely arises is, “How do I determine when it’s time to integrate a platform with Sage?” Fortunately, we’ve got you covered! We’ve distilled the typical use cases into a concise list of questions, allowing you to assess whether a platform is ripe for integration with Sage.

  1. Manual Data Transfer: Are you spending valuable labour hours copying data from one platform to another? Automating these repetitive tasks, such as copying orders from E-commerce to Sage or managing documents across multiple platforms, frees up time for more meaningful activities.
  2. Data Redundancy: Data is the lifeblood of any business, but maintaining accuracy and consistency across multiple systems can be challenging. When you find yourself with redundant data across platforms, it increases the risk of human error and duplication, hampering efficient operations.
  3. Real-Time Reporting: Reporting is the backbone of informed decision-making. If you find yourself running the same reports repeatedly, it’s time to consider solutions like web dashboards, Excel reports, and BI/API connectors that offer live and accessible reporting.

New call-to-action

How to integrate with Sage 200

Now that you’ve identified the signs, you’re ready to explore the world of seamless integration. Integrating your various platforms with Sage 200 can unlock a wealth of benefits, from reduced manual labour to improved data accuracy and streamlined reporting. Whether it’s E-commerce integration, CRM synchronisation, or BI reporting, Sage 200 offers a flexible environment that can seamlessly connect with your existing systems.

If you are a Sage 200 and itas customer and you’re ready to make the jump into integrations, the process is incredibly simple. It starts as a conversation with your customer success manager with the process focusing on identifying the core problem, the stakeholders and the intended outcome. This conversation will eventually move onto our projects team and technical consultants who will work to identify a strong and durable solution. We’re with you every step of the way from that first light bulb moment to the final day of implementation!

Benefits of integrating e-commerce with Sage 200

  • Streamlined Order Processing: By integrating E-commerce platforms with Sage 200, online orders flow directly into the ERP system in real-time. This automation eliminates the need for manual order entry, reducing errors and processing time. It ensures that orders are promptly processed, leading to improved customer satisfaction and faster fulfilment.
  • Inventory Synchronisation: E-commerce integration with Sage 200 enables automatic synchronisation of inventory levels between the online store and the ERP system. This ensures accurate stock information, preventing overselling or stockouts. Having real-time inventory data helps businesses maintain optimal stock levels and minimise holding costs.
  • Unified Customer Information: Integrating E-commerce with Sage 200 allows for a centralised customer database. Customer data, such as contact information, purchase history, and preferences, are automatically updated and shared between both systems. This unified view of customers facilitates personalised marketing, better customer service, and increased customer retention.
  • Efficient Order Fulfilment: With integrated E-commerce, businesses can leverage Sage 200’s robust order fulfilment capabilities. Automated processes for picking, packing, and shipping orders enhance efficiency and accuracy, reducing the risk of errors and delays.
  • Enhanced Financial Management: Integrating E-commerce with Sage 200 enables seamless transaction data flow. This integration ensures that all online sales and related financial information are automatically recorded in the ERP system. This, in turn, streamlines financial reporting, enables better tracking of revenue and expenses, and simplifies tax compliance.
  • Data Accuracy and Reduction of Redundancy: Manual data entry between E-commerce and Sage 200 can lead to errors and redundant data. Integrating these systems eliminates duplicate data entry, reducing the risk of mistakes and ensuring data accuracy across the organisation.
  • Scalability and Growth: As businesses grow, managing E-commerce processes manually becomes increasingly challenging. Integration with Sage 200 provides a scalable solution, accommodating higher order volumes and supporting expansion without significant operational bottlenecks.
  • Cost and Time Savings: E-commerce integration with Sage 200 reduces the need for manual data entry and reconciliations, saving time and labour costs. Additionally, by optimising inventory levels and order processing, businesses can minimise carrying costs and improve operational efficiency.

In conclusion, there’s more to e-commerce integrations than seamless sales order flows, the advantages of faster order processing, and accurate inventory information contribute to a competitive advantage in the market, attracting and retaining customers and keeping your name on top!

What are my options?

On the surface, integration tools are translators; they connect two data stores together and allow a technical user to map the component fields and values together. Once the data is mapped out, workflows can be created that transform and move that data between platforms and event triggers, scheduling and error handling keep it all flowing seamlessly.

The three options listed below are the big names in Sage 200 integration tools, each tool is well established and has years of development and experience behind it.

Besyncly

This one’s all about convenience – cloud-based and fully browser-enabled, so no need to worry about setting up your own server. Besyncly’s got an impressive library of prebuilt connectors, ready to connect the most popular e-commerce platforms directly to Sage 200.

BPA Platform by Codeless Platforms

BPA, or Business Process Automation is one of the biggest names on the market and with a comprehensive list of connector options and the ability to connect via web API to any ecommerce platform BPA is versatile and highly customisable. The key difference here is that the BPA Platform is an on-premise solution, thankfully, server solutions are more affordable and accessible than ever before.

Sage API

The Sage 200 API serves as a powerful integration tool, akin to Besyncly and BPA. However, it sets itself apart by being purely focused on data exchange, and lacking a user interface. Essentially, it acts as a language, enabling users to craft custom commands for retrieving or pushing data to/from Sage which is handy for reporting needs like Power BI solutions.

APIs are incredibly versatile though and the fun doesn’t stop at reporting as this integration avenue is more than capable of building a fully-fledged e-commerce integration with Sage 200. With direct support from Sage and well-documented developer materials, this is another strong tool in the integration arsenal.

How can itas help?

Whether it’s exploring setting up an on-premise server, evaluating e-commerce platforms or taking the first couple of steps into Sage 200, itas has the tools, experience and relationships to carry your project through its milestones!

If would like to chat with one of our experts about how to get started, call us on 01824 780000, or you can email us at info@itassolutions.co.uk.

New call-to-action