Sage 200 Service Manager Module

  • Track service levels per case
  • Powerful Mobile Engineer Tablet
  • Log service cases against customers, equipment and location

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What is Service Manager for Sage 200?

Sicon Service Manager was built to enhance Sage 200. The module is fully integrated with the Sage 200 Stock, Order Processing and Financials modules and is very easy to use. Service Manager allows you to log services cases directly within Sage 200 which then allows allocation of stock, scheduling of engineers and transfer of stock to the engineers. You can also manage the profitability of service contracts and call-out jobs. The module consists of Project Accounting, Contract Manager and Service Engineers Mobile App, giving you a powerful Services solution.

Free Datasheet: Sage 200 Service Manager

Learn more about Sicon's Service Manager for Sage 200 in our free datasheet, just click the button below to download.


Sage 200 Service Manager Features

  • Installed, run and maintained in Sage 200
  • No extra cost for running with all Sage 200 companies
  • No extra cost for all Sage 200 users based on permissions
  • Log service cases against equipment, locations, and customers with or without contracts
  • Manage equipment covered by a service contract or under warranty with a full history of the equipment, the parts used on them and cases
  • Assign services cases to a team, allocate to an engineer and schedule in the calendar
  • Allocate parts required for any repairs and services
  • External engineers and customer sites can have stock dispatched directly to them
  • Colour coding and countdowns can be used when tracking service levels per case
  • Set up contracts for chargeable services or warranties
  • Ahead of renewal dates, set up contract reminders
  • The Project Accounting module allows you to track the profitability of service cases and contracts  (included with Services)
  • Engineer diary scheduler provides information on booked appointments, training, holidays and other related tasks
  • Android, IOS or Windows-based tablets can be used to run the Mobile Engineer App
Sage 200 Sicon Service Desk

Speak to a Specialist about Service Manager for Sage 200

Fill out the form below to enquire about Service Manager for Sage 200. Once you've completed the form a Sage 200 specialist will give you a call to talk to you and organise a demo.

Why choose itas as your Sage 200 partner?
At itas, we believe in working in partnership with you to deliver the perfect solution that you want and need for your business. As a multi-award winning Sage Partner, our approach is to help you maximise technology to transform the way you work.

  • We really know our stuff
  • We take the hassle away with effective project management
  • We help you get up and running quickly with training that delivers results
  • We are good people to work with that genuinely care about your business
  • We are just a phone call away with no automated queues
  • We are big enough to deliver, but small enough to care
  • We will ensure a smooth transition from your old platform to your new

The change to any new platform is a journey, and we will be on that journey with you, every step of the way.
itas multi award winning sage business partner