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Preseli Sage 200cloud Case Study – Customer Success with Sage 200c

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Customer Success Story - Preseli & Sage 200cloud


About Preseli


Industry: Promotional Merchandise
Location: North Wales/ Hong Kong
Project Type:  Migration from current ERP system


Preseli is an award-winning supplier to the business gift industry and have been importing and stocking a popular range of promotional products for over two decades.

Their parent company Preseli Merchandising is based in Hong Kong and have a team of experienced merchandisers situated on the doorstep of their Far East manufacturers, ensuring that any bespoke orders are supplied on time and to specification.

Challenges


  • Processing of orders was very time consuming
  • Their current system was very limited in what it could offer
  • There was a 3 week deadline to implement a new system

Outcome


The project met its deadline, meaning that from kick-off meeting to go live was less than 3 weeks. This included scoping, training and data migration, along with several conference calls to discuss queries, set-up etc… Preseli have now been using Sage 200c for almost 12 months, and with ongoing support from itas have seen a drastic drop in processing time, as well as much more powerful and meaningful reporting.

We were absolutely delighted with the work the team at itas did in enabling us to move onto Sage 200c. The itas team was invaluable in helping us scope the project as well as implementing the express installation, ensuring we were up and running before the deadline. Over the last 12 months the whole team at itas have been fantastic in their response to our enquiries and have provided regular help and support to our sales and account teams.